22 Aug
|
Kiara Global Services
|
Bengaluru
22 Aug
Kiara Global Services
Bengaluru
WALK-IN INTERVIEWS
Career Comeback Professionals || Experienced Professional || Recent Graduates
Hiring for Position - Customer Experience Advisor *(Weekend Work Only)*
Interview Date & Time :
- 5th Aug 2026 to 31st Aug 2026 (Only Weekdays i.e. Monday to Friday)
- 11:00 AM IST to 03:00 PM IST
About the Role
We are looking for an ambitious and professional Customer Experience Agent to join our team in India. This is an exciting and busy role where you will be the first point of contact for the professionals and customers who contact Bark for support. In this role you will be the voice and face of Bark, expertly guiding our customers through the platform, ensuring they get the most out of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next-level service.
Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role,
you will also have the opportunity to earn a commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action.
Shifts*:*
- We are looking for those interested in part time hours (Saturday - Sunday, 18 hours/week) to join our Customer Experience Weekend team.
- UK Market: 1:30pm - 10:30pm IST (9am - 6pm GMT)
- US/CA Market: 6:30pm - 3:30am IST (9am - 6pm GMT)
Roles & Responsibilities :
- Act as the first point of contact for our professionals and customers in Australia, New Zealand, the UK, the US and Global Emails.
- Handle inbound and outbound queries via phone, emails and chat from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented.
- Utilise the Zendesk ticketing system
📌 Customer Experience Advisor (Bengaluru)
🏢 Kiara Global Services
📍 Bengaluru