CRM Executive Light Art Studio

Role: Manage customer relationships, leads, follow-ups, and sales coordination.

Key Responsibilities
- Manage leads and customer data in the CRM.
- Follow up with enquiries, quotations, and prospects.
- Coordinate with sales, design, production, and installation teams.
- Maintain relationships with architects, interior designers, and customers.
- Track orders, customer feedback, and after-sales service.
- Generate weekly/monthly CRM and sales reports.
- Identify repeat business and referral opportunities.

Requirements
- 03 years of CRM/customer service/sales experience.
- Excellent communication and follow-up skills.
- Robust organisational and coordination abilities.
- Comfortable with CRM software, Excel/Google Sheets and WhatsApp.
- Experience in lighting, interiors, architecture, luxury retail, or design is a plus.

Key KPI: Lead follow-up, conversion, customer satisfaction, repeat business, and CRM accuracy.

Perks and benefits

Provident fund, Health insurance, Food allowance, Annual bonus

📌 Walk-in || Client Relationship Executive (Siliguri)
🏢 LAS Souls
📍 Siliguri