Role & responsibilities

Customer Support Executive

Job Type: Full-Time
Experience: Minimum 1 year
Education: Graduate in any discipline

Job Summary

We are looking for a customer-focused and enthusiastic Customer Support Executive to join our team. The ideal candidate should have at least 1 year of experience in BPO/customer support and excellent communication skills.

Key Responsibilities
- Handle customer queries and provide accurate and timely solutions.
- Respond to customer calls, emails, and/or chats professionally.
- Understand customer concerns and resolve issues effectively.
- Maintain a high level of customer satisfaction.
- Follow company processes, policies, and quality standards.
- Maintain accurate records of customer interactions.
- Coordinate with internal teams when required to resolve customer issues.





Requirements
- Graduation is mandatory.
- Minimum 1 year of experience in BPO/Customer Support.
- Excellent verbal and written communication skills.
- Good interpersonal and problem-solving abilities.
- Customer-oriented attitude with a professional approach.
- Comfortable working in a rapid-paced environment.
- Basic computer knowledge and familiarity with MS Office.

What Were Looking For

A confident, positive, and customer-focused professional who can communicate effectively and handle customer queries with patience and professionalism.

Interested candidates can apply with their updated resume.

📌 Customer Care Executive (Noida)
🏢 iEnergizer
📍 Noida