Role & responsibilities
1. Menu Innovation & Culinary Creativity
- Beverage Crafting: Ideate, develop, and perfect highly creative recipes for both Hot and Cold beverages, aligning with Chaayos' brand identity and evolving consumer tastes.
- Bakery & Food Pairing: Develop complementary bakery items, desserts, and quick-bites that pair perfectly with our beverage portfolio.
- Trend Spotting: Travel to various food hubs, explore market trends, and conduct competitive benchmarking to bring fresh, trendy concepts back to the Chaayos kitchen.
2. Process Design, SOPs & Scalability
- Standard Operating Procedures: Draft comprehensive, foolproof SOPs for caf staff to ensure seamless preparation and consistent taste across all locations.
- Bulk Kitchen Handovers: Bridge the gap between artisanal creation and mass production. Successfully hand over finalized recipes and raw material specs to the base/central kitchen for bulk manufacturing.
- Process Improvement: Stay open to experimenting with current equipment, kitchen tech,
and preparation workflows to optimize caf operations and reduce service time.
3. User Acceptance Testing (UAT) & Training
- On-Site UAT: Run live User Acceptance Testing (UAT) inside designated pilot cafs to observe operational feasibility and gather real-time customer feedback.
- Store Team Training: Author UAT-specific training modules and personally train caf teams on new SOPs during the testing phase.
4. Cross-Functional Coordination & Launch Support
- Supply Chain (SCM) Alignment: Work closely with the SCM team to source new ingredients, ensure vendor reliability, evaluate food costs, and manage initial product inventory.
- Launch Readiness: Coordinate with the Training, Operations, and Quality Assurance teams to ensure the entire ecosystem is ready for a nationwide roll-out.
- Marketing Collaboration: Act as the culinary face of new products; assist the marketing team during food styling, video shoots, and photo shoots to highlight the products vis
📌 NPD Chef (Delhi)
🏢 Chaayos
📍 Delhi