IT Network & Server Support Associate
- Company: PolicyX
- Department: IT / Technical Support
- Location:Indore
- Experience: Freshers / 0–2 Years
- Employment Type: Full-Time
- About the Role

We are looking for a motivated and technically sound **IT Network & Server Support Associate** to join our IT team. The ideal candidate should have a strong understanding of networking concepts, basic server management knowledge, and the ability to troubleshoot technical issues effectively.

Freshers with a strong technical foundation and willingness to learn are encouraged to apply.
- Key Responsibilities

* Monitor and maintain network infrastructure, systems, and servers.

* Handle basic server administration and troubleshooting activities.

* Troubleshoot network connectivity, hardware, software, and system-related issues.

* Configure and maintain basic networking devices such as switches, routers, and access points.

* Provide technical support to employees for IT-related issues.

* Identify problems, analyze root causes, and implement appropriate solutions.





* Maintain IT infrastructure records, documentation, and system-related reports.

* Coordinate with internal teams and external vendors whenever required.

* Ensure smooth functioning of day-to-day IT operations.

* Follow IT security, backup, and system maintenance procedures.
- Required Skills

* Strong knowledge of **Networking concepts** such as TCP/IP, LAN/WAN, DNS, DHCP, VPN, etc.

* Basic to valuable understanding of **Server Management and Administration**.

* Good troubleshooting and problem-solving skills.

* Ability to understand a technical problem and find the right solution.

* Quick learner with a proactive approach.

* Ability to work efficiently under pressure and handle multiple tasks.

* Good communication and interpersonal skills.
- Educational Qualification

* **Graduate in B.Tech / B.E. / BCA / MCA / B.Sc. (IT/Computer Science)** or a related technical field.

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📌 IT Network and Server Support Associate (Indore)
🏢 Policyx.Com
📍 Indore