Job Role- Security Center Ops Sr. Specialist_ISE

Job Type- Onsite

Job Location- Noida, Hyderabad, Bangalore

Key Responsibilities:
- Works as part of a 24/7 team working on rotational shifts.
- Works as part of Platform and Content Engineering handling tunings, stake holder requests, escalations, reporting, trainings.
- Administers the organization's security tools to gather security logs from workplace.
- Lifecycle management of the supported security tools/technologies, Break-fix, Patching, Live update.
- Adheres to SOPs and notify stake holders on log flow/log format issues. Documents best practices.
- Identifies opportunities to make automations which will help the incident response team.
- Performs security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics, and a broad range of skills in LAN technologies, Windows and Linux O/S�s, and general security infrastructure.
- Carries out agreed maintenance tasks.




- Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
- Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
- Investigates causes of incidents and seeks resolution.
- Escalates unresolved incidents and follow up until incident is resolved.
- Provides service recovery, following resolution of incidents.
- Document and close resolved incidents according to agreed procedures.

Knowledge and Attributes:
- The Network Security Engineer is a developing subject matter expert, responsible for facilitating problem resolution and mentoring for the overall team.
- This role performs operational security tasks such as performance and availability monitoring, log monitoring, security incident detection and response, security event reporting, and content maintenance (tuning).

📌 Security Center Ops Sr. Specialist (Hyderabad)
🏢 JMD Technologies
📍 Hyderabad