The group you’ll be a part of

In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.
Eligibility Criteria
- Bachelor’s degree or master’s degree in engineering preferably Computer Sc / Electronics / Information Technology
- Years of Experience – 5 to 8 years
What you’ll do
- Support and manage customer‑facing software activities for Lam products including escalation management, upgrades, patch creation and testing, and maintenance of install‑base health at customer sites.
- Investigate, troubleshoot, debug, and resolve software and system‑level issues by analyzing logs, reviewing code where needed, and collaborating with cross‑functional engineering teams to identify root cause and drive issues to closure.
- Partner with development, program management,



and cross‑functional engineering teams to support current product and feature introductions by understanding product roadmaps and driving Alpha, Beta, and customer readiness.
- Collaborate with cross-functional teams to ensure timely issue resolution and continuous improvement in software quality.
- Drive effective customer communication by creating customer‑facing documentation and notification packages related to software fixes, upgrades, and feature introductions.
- Customer visits to provide hands‑on software support and escalation management
Mandatory Skills
- Strong analytical, problem solving and troubleshooting skills
- Excellent written/verbal communication skills
- Working knowledge of Computer Architecture and Operating systems
- Prior Experience in Customer Management role
Desired Skills
Desired skills
- Experience in working with real-time control system

Experience in the semiconductor equipment manufacturing industry
Our commitment

We believe it is important for every person to feel valued, included,

📌 Software Technical Lead Engineer- SKAS (Bengaluru)
🏢 Lamresearch
📍 Bengaluru