Description:

In this role, candidate is required to have an extensive experience with deployment tools for Monthly patching, Standard deployments, reporting, software packaging for Windows Operating Systems, desktop management issues.

Responsibilities:
- Minimum 3 years of expertise in Desktop Management and software distribution.
- Must have technical expertise in administrating various Software deployment tools like SCCM, Intune etc., Windows desktop management issues.
- Must have experience with Software packaging tools.
- Managing mass software distribution and troubleshooting failed deployments.
- Managing end to end patching for end user devices at the global level.
- Application and third-party patching.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements.
- Participate in triage calls for major incidents.
- Research and analyze new technologies. Establish and monitor short- and long-range plans for Infrastructure Solutions.
- Conducting Root Cause Analysis (RCA)



for the problems and ensure to avoid its reoccurrence.
- Support, Manage, optimize and maintain the configuration and installation of the desktop, to include, but not limited to, patch updates.
- Frequent reporting of the deployments for stakeholders.
- Manage Desktop (software and connectivity) incidents through to resolution.
- Experience in Automations through PowerShell or python.
- Strong ITIL process knowledge.
- Strong analytical, troubleshooting and problem-solving skills.
- Robust communication and collaboration skills.

Tools & Platforms (PwC In-Scope):
- Microsoft MECM (formerly SCCM)
- Microsoft Active Directory (AD)
- Microsoft Entra Connect (ADSync)
- ManageEngine ADAudit Plus
- Microsoft 365 (Exchange Online)
- Microsoft File & Print Server
- FollowMe Print / PrinterLogic
- Lenovo Hardware (ThinkSystem, IMM) / Lenovo XClarity

Qualifications:
- Bachelors degree in Computer Sci

📌 EUC (Delhi)
🏢 PwC
📍 Delhi