Job Summary

We are looking for a Logistics Executive with minimum 2 years of hands-on experience in E-commerce logistics operations to manage end-to-end order fulfillment and shipment coordination.

The candidate will be responsible for ensuring timely processing, dispatch, tracking and delivery of customer orders, coordinating with courier/logistics partners, handling RTO/NDR and reverse logistics, and maintaining accurate logistics MIS and inventory records.

Key Responsibilities1. Order Processing & Fulfillment
- Manage daily e-commerce orders from order processing to final delivery.
- Coordinate with warehouse teams for picking, packing, invoicing and dispatch.
- Ensure orders are processed and dispatched within defined SLA timelines.
- Monitor pending and ageing orders and take corrective action.
- Ensure accurate shipping labels, AWB generation and dispatch documentation.

2. Courier & Logistics Coordination
- Coordinate with courier and transportation partners for timely pickups and deliveries.
- Track shipments from first-mile pickup through last-mile delivery.




- Follow up on delayed, undelivered and exception shipments.
- Escalate recurring logistics issues to the concerned logistics partners.
- Monitor courier performance, delivery timelines and service levels.

3. RTO / NDR / Reverse Logistics
- Monitor NDR (Non-Delivery Reports) and coordinate for successful delivery.
- Track and control RTO (Return to Origin) shipments.
- Coordinate return pickups and reverse logistics.
- Ensure returned products are received, verified and updated in the system.
- Coordinate with warehouse and customer service teams for return-related issues.

4. E-commerce Platforms
- Handle order processing through e-commerce platforms and logistics aggregators.
- Experience with platforms such as Amazon, Flipkart, Shopify, Shiprocket, Unicommerce, Delhivery or similar systems will be preferred.
- Ensure order and shipment status is updated accurately in the respective systems.

5. I

📌 Logistics Executive (Bengaluru)
🏢 Bhawar Sales
📍 Bengaluru