About Position:

We are seeking a skilled Salesforce Administrator and Developer with hands-on experience in Sales Cloud and Service Cloud to support, maintain, and optimize Salesforce operations. The ideal candidate will combine strong technical expertise with a deep understanding of workflows, production support, maintenance, enhancement implementation, and scalable Salesforce configuration.
- Role: Salesforce Administrator
- Location: Pune
- Experience: 5 to 8 Years
- Job Type: Full Time Employment

What You'll Do:
- Analyze business requirements and translate them into scalable Salesforce Sales Cloud and Service Cloud solutions.
- Configure and maintain Accounts, Contacts, Leads, Opportunities, Products, Price Books, Quotes, Activities, Campaigns, custom objects, and relationships.
- Develop and modify validation rules, record-triggered and screen flows, approval processes, assignment rules, email alerts, formula fields, page layouts, record types, agile forms, reports, and dashboards.
- Create and manage internal and partner users.
- Manage data quality through imports,



updates, deduplication, and mass data operations.
- Maintain security and access controls using profiles, permission sets, roles, sharing rules, and public groups.
- Support release management, deployment validation, post-production support, case management, Email-to-Case, Web-to-Case, queues, escalation rules, entitlements, milestones, SLAs, and knowledge base.

Expertise You'll Bring:
- Hands-on experience as a Salesforce Administrator and Developer.
- Proven experience with Sales Cloud and Service Cloud.
- Proficiency in LWC, Apex, Flow Builder, and Process Automation.
- Strong understanding of user access design including roles, profiles, and permission sets.
- Experience supporting production issues, root cause analysis, bug fixes, user support, and enhancements across core Sales Cloud and Service Cloud objects.
- Salesforce Administrator and Platform Developer I certifications are prefer

📌 Salesforce Administrator (Pune)
🏢 Persistent
📍 Pune