Hiring: Scrum Master | Citi | 5+ Years

Location: Bangalore
Experience: 5+ Years
Industry: BFSI / Financial Services
Role: Scrum Master

We are looking for an experienced Scrum Master to join Citi and support two dedicated Agile/Scrum development teams, each comprising approximately 8 engineers.

The ideal candidate should be a hands-on Agile professional with strong experience in Scrum, JIRA administration/configuration, Agile metrics, stakeholder management, dependency management, and continuous improvement.

Key Responsibilities
- Act as Scrum Master for 2 Agile development teams concurrently.
- Facilitate Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
- Partner with Product Owners, Business Stakeholders, and Engineering teams to drive sprint-level value delivery.
- Identify and proactively resolve/escalate technical risks, impediments, and cross-team dependencies.
- Coordinate with other teams and participate in Scrum of Scrums.
- Drive continuous improvement using Agile metrics and team feedback.
- Track and report metrics such as Lead Time, Cycle Time,



Defect Density, Forecast Accuracy, and Velocity.
- Build robust relationships with stakeholders across Business, Product, and Engineering.
- Drive Agile mindset, team collaboration, self-organization, and iterative value delivery.
- Leverage JIRA for tracking, reporting, dashboards, and team performance analysis.

Mandatory Skills
- 5+ years of experience as a Scrum Master in a large-scale enterprise environment.
- Experience managing 2 or more Scrum/Agile teams simultaneously.
- CSM or equivalent Agile certification.
- Strong hands-on experience with JIRA Administration and Configuration.
- Experience with JIRA Reporting, Dashboards, Rich Filters, and Smart Dashboards.
- Strong stakeholder management, communication, leadership, and conflict-resolution skills.
- Experience implementing and strengthening Agile/Scrum practices within development teams.

Good to Have
- BFSI / Banking / Financ

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