Join us on a journey of endless possibilities
At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
Overall objective of the Role
The primary responsibility will be to take care of day to day work allocation to
Payroll Administrator interacting with client, Attending Client calls, passing on
the Process updates to the team members, Maintaining Weekly reports, Daily
reports and interacting with the process manager and the team to improve the
process.
To provide an effective and effective India payroll service to customers, ensuring the accurate and timely payment of their employees’ salaries
Respond to requests, queries and complaints from external customers in a
friendly and efficient manner so as to enhance customer loyalty
Would be responsible for the efficient resource and time utilization to achieve
process deliverables as per the set SLA’s. He would report into the Process
Manager and should support in process supervision
Main Responsibilities
- Co-ordinating with the Transition team during testing phase
- Client Handling, Support And Communication
- Communicating with Onshore team as per Requirement Handling Conference Calls Monthly / Quarterly Basis
Reports
- Report Progress At A Team Level - Keep PM Updated
- Responsible For Ensuring Quality Documentation Is Up To Date
Resource Management
- Enga
📌 Team Leader-India Payroll (Kochi)
🏢 Strada
📍 Kochi