Roles & Responsibilities :
- Manage key accounts and achieve sales, revenue, volume, and profitability targets.
- Develop account plans, sales forecasts, and new business opportunities.
- Build strong relationships with Management, Purchase, R&D;, and Technical teams.
- Identify growth opportunities and introduce new products/solutions.
- Negotiate contracts, pricing, and commercial terms.
- Understand customer technical requirements and coordinate solutions with Technical Service.
- Manage customer complaints and ensure timely resolution.
- Maintain CRM records, sales pipeline, forecasts, and customer feedback.
- Gather market and competitor intelligence.
- Collaborate with Marketing, R&D;, Technical Service, Customer Service, and Operations.

Skills & Competencies :
- Education: B.Tech/B.E. in Ceramics, Metallurgy, Chemical, Civil, or Materials Science.
- Experience: Minimum 5 years of sales experience, preferably in Steel/Refractory industries.




- Industry Knowledge: Steel, Refractories, Manufacturing Processes & Product Applications.
- Sales: Key Account Management, Business Development, Technical/Consultative Selling.
- Commercial: Negotiation, Pricing, Contract & Profitability Management.
- Customer: Relationship & Stakeholder Management, Customer Needs Assessment.
- Analytical: Forecasting, Market Analysis, Financial Data Interpretation.
- Management: Project Management, Planning, Organization, Decision-Making.
- Problem Solving: Troubleshooting, Solution Generation, Adaptability.
- Communication: Robust interpersonal, communication, and listening skills.
- Tools: CRM, MS Office / Google Workspace.
- Behavioral: Results-oriented, proactive, collaborative, flexible, and able to manage multiple priorities.

📌 Sales Manager (India)
🏢 Calderys India Refractories
📍 India