Title : Manager - Infrastructure & Corporate Systems

Location : Vadodara (Work from office)

Shift : US/Night Shift

Role Overview

We are hiring a Manager - Infrastructure & Corporate Systems to lead both corporate infrastructure operations and corporate system support from the Vadodara delivery center. This combined role owns end-to-end accountability for the System Administrator and Operations Engineer teams, covering Microsoft 365 / identity & end-user support, VMware compute, GCP platform operations (Kubernetes, Kafka, Terraform/GitHub), service delivery quality, and US-shift operational readiness.

Leadership Scope
- Manage, coach, and develop the System Administrator team (O365 Global Admin, VMware compute, L2/L3 end-user support).
- Manage, coach, and develop the Operations Engineer team (VMware L3, GCP, Kubernetes/GKE, Kafka, Terraform + GitHub).
- Set priorities, shift coverage, escalation paths, and on-call/handover discipline for US Shift only operations.
- Own hiring support, performance management, skill-gap planning, and succession for both teams.




- Act as primary escalation point for major incidents spanning infrastructure and system support.

Key Responsibilities

Corporate Infrastructure Management
- Own strategy and day-to-day reliability of corporate infrastructure: VMware compute, servers, related storage/network touchpoints, and GCP landing zones / platform services.
- Drive capacity planning, patching calendars, lifecycle upgrades, and technical debt reduction.
- Ensure production readiness for GCP, Kubernetes/GKE, Kafka, and Terraform/GitHub delivery practices through the Operations Engineer team.
- Establish infrastructure standards, runbooks, architecture documentation, and change governance.
- Partner with security, network, and application teams on DR/BCP, backup validation, and resilience.
- Manage vendors/AMCs, infrastructure procurement inputs, and cost/FinOps awareness for cloud and on-prem assets.

Corporate System Support Managemen

📌 Manager - Infrastructure & Corporate Systems (Vadodara)
🏢 VikingCloud India
📍 Vadodara