Job Description: Sales Operations Manager

Position Overview

The Sales Operations Manager will own the operating rhythm, field execution, performance governance, and commercial effectiveness of the sales function. Reporting directly to the SVP, this individual will manage and enable a team of field sales professionals, ensuring that revenue targets are translated into disciplined account plans, qualified pipelines, consistent customer engagement, and closed business.

This is not a reporting-only or CRM administration role. The successful candidate must be a hands-on sales leader who can review opportunities, coach sales professionals, participate in critical customer conversations, remove deal roadblocks, and demonstrate how to advance and close business.

The role will serve as the operational bridge between field sales and internal teamsincluding presales, delivery, marketing, finance, legal, talent acquisition, and executive leadership.

Key Responsibilities

1. Sales Target Management
- Translate annual and quarterly revenue objectives into individual, territory, account,



and segment-level targets.
- Establish transparent expectations for bookings, revenue, gross margin, pipeline creation, customer meetings, proposals, and closures.
- Track performance against weekly, monthly, quarterly, and annual targets.
- Identify performance gaps early and develop corrective action plans with the respective sales professionals.
- Maintain clear accountability for every assigned account, opportunity, action item, and commitment.
- Ensure sales activities remain aligned with the company’s strategic priorities and margin expectations.
- Conduct periodic territory and account-allocation reviews based on market potential, performance, and capacity.

2. Field Sales Team Management
- Manage the day-to-day execution of field sales professionals across assigned territories, industries, or accounts.
- Set weekly priorities covering prospecting, customer meetings, opportunity development,

📌 Sales Operations Lead (Bengaluru)
🏢 Calsoft
📍 Bengaluru