Role Summary: -

The AGM/DGM RCM Operations will lead complex operational functions, drive financial and process excellence, and ensure strong client alignment. This role demands a seasoned leader capable of building highperforming teams, improving key RCM metrics, and enabling long-term operational success

Experience Required
- 18+ years of progressive experience in Revenue Cycle Management (RCM), Operations Leadership, or Process Excellence roles
- Proven ability to manage large teams, drive transformation, and influence strategic initiatives

Key Responsibilities: -

Operational Leadership
- Lead the planning, execution, and successful delivery of projects, ensuring clear definition of scope, goals, and key milestones
- Provide robust direction, mentorship, and support to multiple teams to drive operational excellence
- Build and manage high-performing teams, promoting productivity, accuracy, quality, and ownership

Process & Performance Excellence
- Drive continuous process improvement initiatives to enhance efficiency and deliver measurable business impact




- Analyze operational and inventory data to identify bottlenecks, gaps, and financial opportunities
- Conduct root-cause analysis for performance issues and establish structured corrective action plans
- Build a culture of learning, innovation, accountability, and continuous improvement

RCM Metrics Management
- Monitor, analyze, and manage critical RCM metrics including:
- Collections %
- Denial Rates
- Clean Claim Rate
- Identify revenue leakage and implement corrective and preventive control mechanisms
- Consistently improving financial outcomes and operational effectiveness in line with defined goals and organizational targets

Client & Stakeholder Management
- Build and maintain strong client relationships through proactive communication, alignment with expectations, and delivery against performance goals
- Partner with internal stakeholders to drive cross-functional initiatives and strategic planning
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📌 AGM/DGM/ GM (Hyderabad)
🏢 PrimEra Medical Technologies
📍 Hyderabad