Assess client configuration requests and offer solutions to meet the clients overall objective.
- Promptly address and reply to client emails and phone calls via phone/email queue.
- Ensure all project-related documents and trackers are routinely up to date.
- Provide guidance and best practices to clients on how to use and optimize the software.
- Conduct system training, testing and troubleshooting to assist clients.
- Train and collaborate with peers on software
" Mention on top of your resume in referral name "Sonal Sharma"
📌 Walk-in || Technical Support (Noida)
🏢 Vensure
📍 Noida
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