Job Description

PositionManager – Product ManagerNo. of Positions1DepartmentOperations-POSFunctionPolicy Owner ServicesReporting toSR ManagerBand4LocationGurugram-90CEmployment TypeFull-timeLast date of submissionOpenDomainLife Insurance Operations-Business Analysis /Program manager/product manager

Job Summary

A techno-functional leadership role responsible for translating Life Insurance Operations requirements into high-quality business requirements, functional specifications, process designs, and system enhancements. The role acts as the bridge between operations, product, technology, and testing teams to deliver change initiatives with strong governance, control, and business impact.

The incumbent is expected to bring strong domain expertise in Life Insurance operations, hands-on experience in BRD/FRD/FSD preparation, UAT management, process re-engineering, and automation-led improvements, with positive working knowledge of core platforms such as Ingenium.

Key Responsibilities

Lead requirement discovery workshops with business, operations, technology,



and downstream stakeholders to understand business objectives, pain-points, and target-state expectations.

Evaluate current-state processes and systems, identify opportunities for simplification, control strengthening, STP improvement, digitization, and customer/distributor experience enhancement.

Preparation/Reviewing the BRD and FSD for functionalities to be built and baseline BRD/FRD/FSD/use cases/process maps/user stories with complete traceability, business rules,exception scenarios, and acceptance criteria

Reduction in requirement gaps, faster BRD turnaround, better UAT quality, lower production defects, or process TAT improvement

Leverage enterprise AI copilots and analytics tools for requirement summarization, impact analysis, process mining, test cases creation and stakeholder communication under proper governance.

Mention projects involving product launches, system changes, regulatory implementation

📌 Manager - Policy Owner Service (India)
🏢 Axis Max Life Insurance
📍 India