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. Financial Assessment
- Evaluate a patient's financial situation and ability to pay for healthcare services.
- Review income, expenses, insurance coverage, and available resources.
- Identify potential financial barriers to treatment.

2. Insurance Verification and Education
- Verify insurance eligibility and perks.
- Explain coverage details, deductibles, co-payments, co-insurance, and out-of-pocket costs.
- Help patients understand policy limitations and exclusions.

3. Cost Estimation
- Provide estimates of treatment costs before services are rendered.
- Explain expected patient responsibilities.
- Discuss alternative treatment options when appropriate from a financial perspective.

4. Financial Assistance Guidance
- Screen patients for charity care, government programs, and hospital financial assistance programs.
- Assist with applications for Medicaid, Medicare, or other support programs.




- Connect patients with community resources and nonprofit organizations.

5. Payment Planning
- Develop affordable payment plans for patients.
- Negotiate payment arrangements in accordance with organizational policies.
- Monitor payment compliance and provide follow-up support.

6. Patient Advocacy
- Advocate for patients facing financial hardship.
- Work with healthcare providers to explore cost-effective treatment options.
- Help resolve insurance denials and billing disputes.

7. Billing and Claims Support
- Explain medical bills and account statements.
- Assist patients in understanding charges and coding issues.
- Coordinate with insurance companies regarding claim status and appeals.

8. Compliance and Documentation
- Maintain accurate records of patient interactions and financial assistance activities.
- Ensure compliance with healthcare regulations, privacy laws, and organizational policies.
- Protect confidential patient information.

9.

📌 Walk-in || Financial Counsellor (Gurugram)
🏢 Narayana Health (NH)
📍 Gurugram