Qualifications –

Must have Required skillset:
- Bachelor’s degree in computer science, Information Systems, or a related technology/business discipline, or equivalent work experience.
- 3–5 years of IT industry experience, including 3+ years of ServiceNow development.
- Strong experience configuring ServiceNow ITSM Modules using Business Rules, Client Scripts, UI Policies, Workflow Editor, ACLs, Script Includes, JavaScript/GLIDE, and HTML5.
- Hands-on experience integrating ServiceNow with other IT applications or data sources.
- Working knowledge of ServiceNow best practices, solution documentation, and update set management.
- Effective communication and collaboration skills; ability to work as part of a team.
- Strong analytical, problem-solving, and decision-making capabilities.
- ServiceNow Certified Implementation Specialist or Certified Application Developer (preferred but not required for entry).
- Adaptable, detail-oriented, and motivated to learn new ServiceNow and Gen AI/automation features as they emerge.

Good to have skillset Preferred:




- Experience implementing additional ServiceNow modules such as Customer Service Management (CSM), Integrated Risk Management (IRM), HR Service Delivery (HRSD), or Security Operations (SecOps).
- Exposure to or direct experience working on real-time AI or automation solutions within ServiceNow or related IT platforms.
- Familiarity with Agile or SDLC testing cycles.
- Experience with day-to-day ServiceNow platform administration.
- Awareness of ServiceNow’s AI capabilities (e.g., Virtual Agent, Predictive Intelligence) and enthusiasm for developing expertise in this area.
- Experience using source control tools (e.g., GitHub) for cooperative code development and maintenance.
- Excellent organizational and interpersonal skills with strong motivation for continuous skill development and learning.

Education:
- Minimum of a bachelor’s degree (3 Year) within a technical field.

Location:
- Hyderabad/ Bengaluru/ Chennai/P

📌 ServiceNow Developer (Bengaluru)
🏢 Deloitte US-India Offices
📍 Bengaluru