Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.
Your role

Responsibilities Of This Role Are
- End-to-End My Quest Requests: Manage and resolve My Quest (MQ) requests efficiently.
- Ticket Study & Kit-Spares Management: Create and modify kits and spares in Excel and 3DX and execute ownership transfer requests to CTS.
- Data Accuracy: Update missing part parameters in 3DX through Jira when required.
- BOM Management: Handle BOM updates and changes in BPCS.
- Enovia Flow Management: Initiate and manage Enovia flows for kit and spare releases, ensuring replication in BPCS.
- Review of MQ Tickets: Regularly review open MQ tickets and promptly raise concerns.
- Timely Ticket Closure: Ensure timely resolution and closure of MQ tickets.
- Stakeholder Communication: Collaborate with stakeholders to resolve escalations.
- Jira Updates:



Maintain timely task updates and accurate effort logging.
- Project Updates: Provide regular project status updates.
- Process Improvement: Support process and workflow improvement initiatives.
- SOP Contribution: Develop and maintain SOPs and knowledge articles.
- Change Management: Support adoption of recent processes and systems.
- Stakeholder Collaboration: Ensure smooth transitions and continuous improvement.
- Business Continuity: Act as a backup for team members when required.
- Team Coordination: Follow up on MQ tickets and support timely issue resolution.
- Migration & Integration Support: Assist with migration and software integration activities.
- KPI Adherence: Meet KPI targets and align with team performance goals.

To succeed, you will need
- Bachelor’s degree in mechanical engineering
- Minimum 2-3 years industry experience.
- Experience in PLM software and ERP system
- Analytical thinki

📌 Engineer - process Management (Pune Division)
🏢 Atlas Copco Group
📍 Pune Division