Additional Information
Job Number
26083741

Job Category
Finance & Accounting

Location
303A-304 Fulcrum B Wing Hiranandani Business Park, Mumbai, Maharashtra, India, 400099 VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Management

Support the rollout, adoption, and ongoing management of finance systems (FIAT, PeopleSoft, e-A&L; and Concur). This role focuses on ensuring system readiness for hotels, providing user support, coordinating training, and driving continuous improvement.

Key Responsibilities
- System Implementation & Readiness
- Maintain system trackers (FIAT & PeopleSoft Smartsheets) and monitor hotel readiness
- Review configuration templates and key reports to ensure accuracy and compliance
- Track pre-opening progress and support system implementation activities
- Training & Communication
- Plan and coordinate training schedules and webinars
- Host training sessions and support user onboarding
- Manage training communications, including invitations and follow-ups
- Develop basic training materials and self-learning content (e.g., videos)




- System Support & Stakeholder Engagement
- Act as a point of contact for hotel enquiries and system-related support
- Manage support mailbox and respond to user queries in a timely manner
- Liaise with internal teams and stakeholders to resolve issues

Reporting, Adoption & Continuous Improvement
- Monitor system adoption and prepare periodic reports
- Support FIAT billing and e-A&L; monthly completion tracking
- Conduct surveys, analyze feedback, and recommend improvements

Qualifications & Experience
- Undergraduate degree in Finance, Accounting, or a related field is preferred but not mandatory
- 3–5 years of experience in finance systems, ERP support, or project coordination
- Experience with ERP systems and hospitality operations is an advantage

Technical Skills
- Advanced Microsoft Excel; proficient in PowerPoint and Word
- Experience with Smartsheet or tracking tools preferred
- Ability to

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