22 Aug
|
AskTalos
|
Pune City
22 Aug
AskTalos
Pune City
Location: Remote
Duration: 6 Months
Stipend: ₹10,000 – ₹12,000 per month
Experience: 6 months–1 year of internship or relevant hands-on experience preferred
About AskTalos
AskTalos is an AI-powered business automation and customer engagement platform helping businesses automate conversations, manage leads, engage customers, and improve sales productivity.
We’re looking for a Technical Support Intern who is technically curious, hands-on with modern AI tools, and enjoys solving problems.
This is an opportunity to work with AI, APIs, SaaS, automation, Voice AI, WhatsApp, CRM, and real customer use cases — while developing both technical and communication skills.
What You’ll Do
- Provide technical support to customers through calls, chats, WhatsApp, and other communication channels.
- Understand customer issues and troubleshoot them independently wherever possible.
- Work with APIs, integrations, webhooks, JSON, configurations, and technical workflows.
- Troubleshoot issues related to WhatsApp, CRM, AI calling, and customer engagement platforms.
- Identify, reproduce,
document, and escalate bugs to the relevant internal teams.
- Work with AI tools such as ChatGPT, Claude, Gemini, and other emerging AI platforms for research, troubleshooting, content creation, and workflow improvement.
- Create AI-generated images, creatives, content, prompts, and other business assets when required.
- Explore recent AI tools and understand how they can be applied to real business requirements.
- Work closely with Product and Technology teams to resolve customer issues.
- Maintain documentation of common issues, solutions, and support processes.
- Continuously learn and understand how an AI SaaS product is built, integrated, supported, and improved.
What We’re Looking For
- Currently pursuing or recently completed an Engineering degree.
- 6 months–1 year of internship or relevant hands-on experience is preferred.
- Strong interest in AI, technology, SaaS, and automation.
- Hands-on
📌 Technical Support Intern (Pune City)
🏢 AskTalos
📍 Pune City