Job Description: About Realtooth Realtooth is a premier chain of advanced dental clinics known for delivering world-class dental care with compassion and technology. We take pride in our excellence-oriented culture and are looking for strong leaders to uphold and elevate our service experience. With a strong focus on patient experience and service excellence, we are expanding our leadership team and inviting high-caliber professionals to join us. Role Overview The Front Office Manager will be responsible for directing and managing all front desk operations ensuring structured patient engagement, seamless coordination, and maximum patient satisfaction & to ensure a seamless patient journey from entry to exit. This role requires exceptional leadership, strong organizational abilities, and a passion for delivering a high-quality patient experience through efficient reception management, coordination, and team supervision. Key Responsibilities Lead and supervise the front desk team across clinics to ensure smooth daily operations. Oversee patient check-in, appointments,



billing coordination, and check-out processes with accuracy and efficiency. Maintain a welcoming, professional and patient-centric environment at the reception. Ensure proper queue management and communicate delays or updates to patients politely and proactively. Monitor staff scheduling, attendance, grooming standards and work conduct. Train front office executives on patient handling, communication, service quality and SOPs. Handle escalated issues and ensure timely resolutions with empathy and maturity. Coordinate with CRM, Doctors, Accounts, and Clinic Managers for smooth patient flow. Maintain and analyze front office MIS reports including patient footfall & productivity metrics. Ensure strict adherence to Realtooth protocols, confidentiality and service excellence. Skills & Competencies Solid leadership and team-handling capability. High emotional intelligence, patience, and service orientation. A

📌 Front Office Manager (Mahanagar)
🏢 Realtooth Dental groups of clinic
📍 Mahanagar