Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Responsibilities
As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues.



Services may be frequently provided by on-site customer visits.

Experience Level: 8 to10+ years relevant working experience

Qualification: BE, BTech, MCA or equivalent preferred. Other qualifications with adequate experience may be considered.
- Take Senior role and the responsibility includes understanding & perform various components Load/performance testing, system testing and non-functional testing.
- Gather Performance Non Functional Requirements
- Create and review Performance Test Plan
- Develop performance Test Script as per Transaction flow document using OATS
- Automate load testing using any of the lead testing tools like OATS, Load runner etc.,
- Should have valuable debugging skills.
- Creating Load Test Cases, designing the orchestration, executing them.
- Experience of OATS load testing protocols
- Application Knowledge in Oracle Fusion (All modules), Web-Based application & expe

📌 Principal Performance Test Engineer (Bengaluru)
🏢 Oracle
📍 Bengaluru