Role & responsibilities
- Verify customer contracts, KYC documents, signatures, and required approvals.
- Manage customer contract documentation and ensure compliance with company SOPs.
- Coordinate with Key Account, Sales, Branch Operations, Finance, and customers for contract-related issues.
- Verify and maintain Customer Master, Rate Master, and customer account/ledger details.
- Update approved customer rates, service locations, and commercial terms in the ERP/ Oracle system.
- Maintain customer contracts, KYC, insurance, and other documents in the DMS.
- Verify and update customer insurance policy details and validity.
- Identify and resolve discrepancies between contracts and system master data.




- Coordinate for current location/service mapping and obtain required approvals.
- Support customer account creation, activation, rate updates, and commercial query resolution.

Preferred candidate profile
- Graduate with experience in Credit Control, Contract Management, Commercial Operations, Customer Accounts, or Logistics.
- Experience in Logistics / Courier / Express / Freight / Transportation industry preferred.
- Good knowledge of MS Excel, ERP/Oracle, Customer Master, Rate Master, KYC, and documentation.
- Strong coordination, follow-up, communication, and attention to detail.

📌 Credit Control Executive (Mumbai)
🏢 Vtransport
📍 Mumbai