Position Overview

The Jira Administrator will be responsible for configuring, managing, and optimizing Atlassian Jira and Confluence environments. This role ensures smooth operations, workflow governance, user management, and supports teams across the organization in using Jira effectively.

Key Responsibilities
- Administer and maintain Jira Software, Jira Service Management, and Confluence.
- Create, modify, and optimize workflows, screens, field configurations, permission schemes.
- Manage user access, roles, groups, and security settings.
- Build dashboards, filters, and reports using JQL.
- Implement and manage automation rules (native Jira automation, ScriptRunner basics).
- Install, configure, and maintain Marketplace add-ons.
- Support teams with issue configuration, project setup, and troubleshooting.
- Maintain system hygiene: archiving projects, cleaning unused fields, optimizing performance.
- Coordinate upgrades, migrations, and workplace changes.
- Ensure compliance with governance standards and best practices.
- Work closely with development, QA,



and business teams to streamline processes.

Required Skills & Experience
- 3–6 years of experience as a Jira Administrator.
- Strong knowledge of Jira Software, Jira Service Management, and Confluence.
- Hands-on experience with workflows, schemes, JQL, dashboards.
- Experience with ScriptRunner (basic scripting preferred).
- Understanding of Agile methodologies (Scrum, Kanban).
- Ability to troubleshoot configuration and permission issues.
- Experience with user management and access control.
- Strong communication and documentation skills.

Preferred Skills
- Experience with Jira Cloud and Data Center environments.
- Knowledge of REST APIs (basic).
- Experience with Bitbucket or other CI/CD tools.
- Atlassian certifications (ACP-120, ACP-600) preferred.

JIRA DEVELOPER – JOB DESCRIPTIONPosition Overview

The Jira Developer will design and implement advanced customizations, automation, integrations, and

📌 Jira Administrator (Hyderabad)
🏢 Sage Informatics India
📍 Hyderabad