22 Aug
|
Central Business Solutions
|
Pune
22 Aug
Central Business Solutions
Pune
Provide first-line IT support through phone, chat, email, and ServiceNow. Log, prioritize, troubleshoot, and resolve incidents involving Windows/macOS, Microsoft 365, VPN, MFA, printers, mobile devices, and basic networking,Manage user accountsAccess
Required Candidate profile
H/W deployment, onboarding/offboarding, and asset lifecycle. Escalate complex issues, meet SLAs, maintain knowledge articles, support AV needs, and identify recurring issues for process improvement
📌 Service Desk Support Technician (Pune)
🏢 Central Business Solutions
📍 Pune