Key Responsibilities:
- Handle customer walk-ins and provide excellent guest experience.
- Attend to customer queries, explain project details and coordinate site visits.
- Support the sales team in lead follow-up and conversion.
- Maintain customer and lead records and update CRM regularly.
- Coordinate with sales executives, telecalling and other departments.
- Follow up with prospective customers through calls and messages.
- Prepare daily/weekly sales and customer interaction reports.
- Ensure smooth coordination during customer visits and meetings.
Skills Required:
- Valuable communication and interpersonal skills.
- Customer-focused and presentable personality.
- Basic knowledge of CRM and MS Office.
- Good follow-up and coordination skills.
- Prior experience in real estate, hospitality, retail, or customer service will be preferred.