Job Title: Senior Technical Consultant (Onsite / Mumbai)

Experience:
6+ Years

Location:
Mumbai

Work Mode:
On-site – 4 Days/Week

About the Role

We are looking for a
Senior Technical Consultant with 5+ years of experience in ServiceNow
to support a client engagement in Mumbai. The ideal candidate should have strong hands-on expertise across
ITSM, ITOM, ITAM, and the ServiceNow Platform
, with particular strength in
CMDB, Discovery, Service Mapping, Event Management, HAM, and SAM
.

Key Responsibilities
- Design, configure, develop, and implement ServiceNow solutions across ITSM, ITOM, ITAM, and Platform.
- Work extensively on
CMDB, Discovery, Service Mapping, and Event Management
implementations.
- Configure and maintain
HAM and SAM
capabilities.
- Analyze business requirements and translate them into scalable ServiceNow technical solutions.
- Develop and customize ServiceNow applications, workflows/flows, business rules, client scripts, UI policies, and integrations.
- Develop and support integrations using
REST/SOAP APIs
and other integration mechanisms.




- Troubleshoot complex ServiceNow technical issues and provide effective solutions.
- Ensure adherence to ServiceNow development best practices, coding standards, security, and performance guidelines.
- Collaborate with architects, functional consultants, developers, and client stakeholders.
- Participate in technical discussions, requirement workshops, solution design, testing, deployment, and knowledge transfer.

Mandatory Skills
- 5+ years of overall ServiceNow experience
.
- Solid hands-on experience in
ITSM, ITOM, ITAM, and ServiceNow Platform
.
- Strong expertise in:
- CMDB / CSDM
- Discovery
- Service Mapping
- Event Management
- HAM
- SAM
- Strong ServiceNow scripting knowledge, including
JavaScript
.
- Experience with ServiceNow integrations and APIs.
- Good understanding of ServiceNow architecture and platform capabilities.
- Strong problem-solving and stakeholder-management skills.
- Ability to work

📌 Servicenow Technical Consultant (Mumbai)
🏢 AvanteNow
📍 Mumbai