This role is for one of Weekday's clients
Min Experience: 2+ years

Location: India, Remote (India)

JobType: full time

We are looking for a high-performing
Account Manager
to manage and grow a portfolio of clients in a fast-paced, performance-driven environment. This role goes beyond traditional customer success, with a strong focus on
client retention, revenue growth, relationship management, and measurable business outcomes
.

As a strategic partner to 40-50 active client businesses, you will work closely with business owners and their teams to identify challenges, implement effective solutions, improve performance, and drive long-term client success.

Requirements
Key Responsibilities
- Manage a portfolio of 40-50 active clients, ensuring strong engagement, satisfaction, retention, and business outcomes.
- Build trusted relationships with business owners and key stakeholders while acting as their primary point of contact.
- Conduct onboarding, support, coaching, and performance review sessions to help clients achieve their business objectives.




- Understand client challenges and recommend appropriate solutions, resources, and subject matter experts.
- Analyze client sales funnels and business processes to identify performance gaps, revenue leakage, and growth opportunities.
- Drive renewals, upgrades, retention, and expansion opportunities through proactive account management and consultative engagement.
- Achieve assigned monthly revenue and account growth targets.
- Collaborate with Subject Matter Experts and internal fulfillment teams to ensure seamless service delivery and strong client experiences.
- Monitor account health and proactively address risks related to churn, cancellations, or declining performance.
- Maintain strong performance metrics, including low cancellation/refund rates and healthy client retention.
- Maintain accurate client records, account plans, follow-ups, and performance updates.
- Participate in team events and occasional business t

📌 Account Manager (India)
🏢 Weekday AI (YC W21)
📍 India