22 Aug
|
Weaver India
|
Bengaluru East
22 Aug
Weaver India
Bengaluru East
Offshore Delivery Leadership
- Own overall offshore delivery performance across multiple U.S.-led engagements, ensuring work is delivered on time, within scope, and at expected quality standards.
- Act as the primary offshore counterpart to U.S. Partners, Directors, and Engagement Managers, providing transparency into capacity, risks, and delivery status.
- Establish explicit accountability across offshore roles, deliverables, and timelines to reinforce a “one team” delivery culture.
Operating Model Design & Execution
- Design and refine an offshore delivery operating model in partnership with U.S. leadership, including:
- Role definitions and skill alignment
- Work intake and prioritization
- Structured handoffs and overlapping work hours
- Quality assurance and review checkpoints
- Continuously improve delivery processes to increase utilization, reduce rework, and improve predictability of outputs.
Utilization & Capacity Management
- Actively manage offshore utilization across projects, balancing planned and ad‑hoc work while maintaining delivery quality.
- Forecast capacity needs based on pipeline and active engagements; proactively surface constraints or excess capacity to U.S. leadership.
- Partner with engagement leaders to align staffing plans with project milestones and service level expectations.
Quality Management & Delivery Assurance
- Implement and enforce quality standards for offshore work products, including peer review, manager review, and escalation protocols.
- Ensure offshore deliverables meet the same expectations for rigor, clarity, and client‑readiness as onshore work.
- Identify root causes of quality issues and drive corrective actions through coaching, process changes, or skill development.
Team Leadership & Development
- Lead, mentor, and coach offshore team members, building consulting‑grade delivery, communication, and problem‑solving skills.
- Support performance management, feedback, and professional development in coordination with fi
📌 Offshore Delivery Manager – Consulting (Bengaluru East)
🏢 Weaver India
📍 Bengaluru East