22 Aug
|
NTT DATA Business Solutions
|
Noida
22 Aug
NTT DATA Business Solutions
Noida
Job Summary
We are currently seeking a Systems Engineering Senior Specialist - MDM to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
We are seeking a Senior SCCM/Intune Engineer to join NTT DATA's India EPM Delivery Centre. This senior individual contributor role requires deep technical expertise in designing and operating enterprise endpoint management platforms for NTT DATA's global clients. The engineer will drive complex migrations, lead technical workstreams, mentor junior engineers, and serve as an SME across SCCM, Intune, and co-management scenarios. This role is a key technical anchor for the India EPM team, supporting accounts across US, UK, Australia, and APAC geographies.
Responsibilities Platform Architecture Design
- Design and implement SCCM/ConfigMgr hierarchy including site server topology, DP placement, and boundary configuration for enterprise global environments.
- Architect Microsoft Intune tenant configuration including enrollment profiles, policy sets, compliance frameworks, and Conditional Access design.
- Lead SCCM-to-Intune co-management configuration and workload transition planning for client migration engagements.
- Design Windows Autopilot deployment profiles for Zero Touch Provisioning (ZTP) at scale.
- Define EPM platform standards, configuration baselines, and governance frameworks for NTT DATA client accounts.
Advanced Patch Management
- Architect and manage enterprise patch management programs using SCCM ADRs, Intune WUfB, and Expedite policies.
- Define patching governance including SLAs, exception processes, emergency patching procedures, and compliance reporting.
- Lead vulnerability remediation integration with Qualys/Tenable, mapping CVEs to patch deployment cycles.
- Manage third-party patch management using SCCM or integrated tools for non-Microsoft software.
- Present patch compliance posture and risk metrics to client stakeholders and delivery management.
- Develop and maintain patching runbooks, escalation procedures, and operational documentation.
OS Deployment Up-to-date Provisioning
- Lead enterprise Windows 10/11 migration and in-place upgrade projects end-to-end for global client accounts.
- Design and manage complex OSD task sequences with MDT integration, driver management, and post-deployment automation.
- Architect Windows Autopilot and Intune provisioning workflows for large-scale device refresh programs.
- Define image standards, golden image build processes, and version management policies.
- Troubleshoot and resolve complex OSD failures across diverse hardware platforms and global network conditions.
Automation Scripting
- Develop advanced PowerShell automation for SCCM operations - collection queries, deployment automation, health monitoring, and reporting.
- Build Intune Graph API integrations for bulk device operations, policy reporting, and automated compliance workflows.
- Author and maintain WQL/SQL queries for SCCM inventory analysis, compliance dashboards, and operational reporting.
- Develop reusable automation frameworks and contribute to the NTT DATA EPM India practice tooling library.
Leadership Governance
- Serve as technical lead and L3 escalation point for complex endpoint incidents across assigned client accounts.
- Mentor Grade 68 engineers,
conduct technical knowledge transfer sessions, and contribute to team capability development.
- Participate in client governance reviews, delivery calls, and technical steering discussions from India delivery centre.
- Contribute to SOW definition, effort estimation, and technical proposal development for EPM engagements.
- Drive continuous improvement initiatives and platform health improvement programs for managed accounts.
Required Skills
- Microsoft SCCM/ConfigMgr - site hierarchy, OSD, patch management, applications, reporting (expert)
- Microsoft Intune - full MDM/MAM lifecycle, compliance, Autopilot, WUfB, co-management (expert)
- Windows 10/11 image management - task sequences, WinPE, MDT, driver management, Autopilot ZTP
- Azure AD / Entra ID - conditional access, device trust, MFA, and identity-driven EPM
- PowerShell advanced scripting - automation, Graph API integration, SCCM SDK operations
- SQL Server and WQL - SCCM database queries, reporting, and compliance analytics
- Vulnerability management integration - Qualys, Tenable, or equivalent
- Strong English communication - client-facing delivery governance, documentation, and escalation management
Preferred Qualifications
- Microsoft Certified: Endpoint Administrator (MD-102) - required or equivalent enterprise experience
- Microsoft Certified: Azure Administrator Associate or Security-related certifications
- Experience with Microsoft Endpoint Analytics and Intune Advanced Analytics
- Prior delivery experience supporting global enterprise accounts from India (10,000+ endpoints)
Minimum Education
Bachelor's degree (B.E./B.Tech/MCA/B.Sc. CS or IT) from a recognised Indian university. Relevant Microsoft certifications and equivalent senior-level enterprise experience will be considered.
📌 Systems Engineering Senior Specialist - MDM (Noida)
🏢 NTT DATA Business Solutions
📍 Noida