Job Summary

As a Sales Advisor at HM, you'll play a key role in creating an outstanding customer experience. You'll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you'll contribute to both your own success and the success of the company.

Responsibilities

- Share your fashion and product knowledge to help customers make informed choices.
- Collaborate with your team to deliver exceptional service at every step of the customer journey.
- Ensure the sales floor and back of house are well-stocked, organized, and inviting.
- Support with opening and closing of the store.
- Represent yourself and the brand positively during all customer interactions.

Requirements

- Experience in customer service within fashion, retail, or similar fields.
- Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
- Thriving in collaborative and dynamic environments.
- communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
- Adaptable and action oriented.





Recruitment and Additional Information

- Store roles assessment: To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by HM Group.
- After completing the assessment, you'll have the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact the recruitment team.
- We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sales Advisor (Mumbai)
🏢 H&M
📍 Mumbai