Responsibilities

Direct Responsibilities

- Ably support an expanding and maturing ServiceNow setting.
- Working knowledge of Incident, Problem, Service Request, Change, Knowledge, Service Portal and CMDB.
- Adheres to existing platform governance process for support and maintenance.
- Day to day support and maintenance of the ServiceNow platform.
- Build requested items and task using workflows/flow designer to manage process.
- Resolve ITSM Production support issues in ServiceNow.
- Create and configure Business Rules, UI Polices, UI Actions, Client Scripts and ACL's
- Create and configure Notifications, UI Pages, UI Macros, Script Includes and Formatters
- Create reports and dashboards as needed.

Contributing Responsibilities

- Training, Mentoring and Coaching user community on the Use of ServiceNow.
- Monitor Health,



usage and overall compliance of ServiceNow and its applications

Technical & Behavioral Competencies

- Good Knowledge and experience of the Service Now Solution and applications,
- Ability to anticipate business/strategic evolution.
- Ability to manage/facilitate a meeting, seminar, committee, training.

Specific Qualifications:

- 2-4 years of experience as a ServiceNow Administrator.
- Certified System Administrator (CSA) RecommendedDear Candidates,

We are hiring Servicenow administrator for our Investment banking client in Mumbai.

CSA certification would be preferred.

If anyone is looking for a change , please share your resumes to [email protected]

📌 Servicenow Administrator (Mumbai Suburban)
🏢 Kiya.ai
📍 Mumbai Suburban