Role Summary

As a Technical Project Manager, you will be responsible for leading end-to-end project delivery across digital transformation initiatives involving CX applications, MarTech platforms, and CMS implementations.

You will work closely with internal technical teams, cross-functional stakeholders, and global clients to ensure projects are delivered on time, within scope, and within budget, while maintaining high-quality standards.

The ideal candidate should have strong experience in Agile project management, stakeholder communication, risk mitigation, and managing distributed teams in a technology consulting or digital agency environment.

Key Responsibilities

Project Planning & Delivery

- Lead project planning and implementation activities by defining:
- Project scope
- Goals
- Deliverables
- Timelines
- Develop and manage detailed project plans, schedules, and resource allocation
- Ensure projects are delivered on time, within scope, and aligned with quality standards

Stakeholder Management

- Act as the primary point of contact between:
- Technical teams
- Business stakeholders
- Global clients
- Ensure effective communication across all project stakeholders
- Translate project objectives into actionable plans for cross-functional teams

Project Monitoring & Risk Management

- Monitor and track project progress against schedules and milestones
- Identify risks, dependencies, and issues proactively
- Implement mitigation plans to minimize project risks
- Manage project budgets and resource forecasts effectively

Agile Project Execution

- Facilitate Agile ceremonies including:
- Daily stand-ups
- Sprint planning
- Retrospectives
- Backlog reviews
- Support teams in following Agile best practices for efficient execution




- Ensure transparency in sprint progress and delivery commitments

Cross-functional Team Coordination

- Manage project delivery across teams such as:
- Development
- QA
- UX / Design
- Business Analysts
- Coordinate dependencies and ensure alignment between teams
- Drive accountability and ownership across project stakeholders

Documentation & Reporting

- Create and maintain project documentation including:
- Project plans
- Status reports
- Risk logs
- Resource plans
- Provide regular project updates to internal teams and external stakeholders

Required Skills & Qualifications

- Bachelors degree in:
- Computer Science
- Engineering
- Or a related field
- 5+ years of proven experience as a Technical Project Manager
- Minimum 2 years of experience in:
- Digital agency environments
- Technology consulting organizations
- Strong experience delivering projects in at least one of the following:
- Customer Experience (CX) Applications
- CMS Implementations
- MarTech Solutions
- Experience working with global stakeholders and distributed teams
- Solid understanding of:
- Software Development Life Cycle (SDLC)
- Agile
- Scrum
- Kanban
- Hands-on experience with project management tools such as:
- Jira
- Trello
- Asana
- Excellent written and verbal communication skills
- Strong leadership, decision-making, and problem-solving abilities
- Ability to manage multiple projects and priorities simultaneously

Preferred Qualifications

- PMP, CSM, or equivalent project management certification
- Knowledge of:
- Modern web technologies
- Cloud platforms (AWS / Azure / GCP)
- Software architecture
- Experience in enterprise digital transformation projects

Contact:(phone hidden)

Email: [email protected]

📌 Technical Project Manager (Mumbai)
🏢 Matrix HR Technologies
📍 Mumbai