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The OPD/IPD/TPA Executive is responsible for managing outpatient and inpatient services, along with insurance/TPA desk operations. The role ensures smooth patient flow, accurate documentation, and effective coordination between patients, doctors, and insurance providers while maintaining compliance with hospital policies and NABH standards.

- Key Responsibilities

OPD (Outpatient Department):

- Manage patient registration, appointment scheduling, and billing.

- Guide patients to consultation rooms, diagnostic services, and procedures.

- Ensure smooth patient flow and address patient queries/grievances.

- Maintain OPD records, registers, and prepare daily MIS reports.

IPD (Inpatient Department):

- Handle patient admission, transfer, and discharge processes.

- Coordinate with nursing, billing, pharmacy, and support services for seamless patient care.

- Maintain accurate records, consent forms, discharge summaries, and bed occupancy status.

- Guide patients/attendants about admission procedures, billing estimates, and hospital policies.

- Collect patient feedback during discharge for quality improvement.

TPA (Third Party Administrator / Insurance Desk):

- Process cashless admission and discharge for insured patients.

- Verify insurance documents, policy details, and eligibility.





- Liaise with insurance companies/TPAs for pre-authorization and approvals.

- Prepare and submit claims with proper documentation (bills, reports, discharge summaries).

- Ensure timely follow-up for settlement and update patients on approval/rejection status.

- Maintain TPA MIS reports and ensure compliance with IRDA/hospital norms.

- Qualifications Experience

- Graduate in any discipline (preferably in Hospital Administration, Commerce, or related field).

- Minimum 1-2 years of experience in OPD, IPD, or TPA desk preferred.

- Familiarity with hospital processes and insurance claim procedures desirable.

- Skills Competencies

- Solid communication and interpersonal skills.

- Proficiency in MS Office and Hospital Information Systems (HIS/ERP).

- Patient-centric approach with empathy and courtesy.

- Ability to multitask and work under pressure.

- Attention to detail in documentation and claim processing.

- Teamwork and problem-solving attitude.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 OPD/IPD/TPA Professional (Jodhpur)
🏢 Medipulse Hospital
📍 Jodhpur