Experience: 3+ years (Voice Process) Domain: Insurance / Finance / Banking (any one mandatory) Shift: 6:30 PM - 3:30 AM (US Shift) Qualification: Diploma candidates can apply
Responsibilities
- Handle customer calls and provide technical support for Treasury Management products
- Resolve complex issues and ensure first call resolution
- Support via phone and entify and report fraud or suspicious activities
- Maintain knowledge of banking products and systems
Skills
- Good communication skills
- Basic computer and Excel knowledge
- Ability to work in a call center setting
📌 Voice Process Executive (Pune)
🏢 Tekskills
📍 Pune
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