- Must-Have Technical Expertise: In-depth knowledge and hand-on experience with Manhattan WMOS 2020, Manhattan SaaS TMS, Manhattan SCI
- Problem-Solving Skills: Robust analytical and problem-solving abilities with a focus on delivering effective and sustainable solutions.
- Communication Skills: Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders.
- Customer-Centric Approach: Ability to work collaboratively in a team environment and contribute to a positive and production work culture.
- Documentation Skills: Proficient in creating and maintaining comprehensive documentation for support processes and technical configurations.
Good-to-Have
- Prior-experience in Customer facing roles will be an added advantage
- Prior experience working in production support environment and implementation projects.