Role & responsibilities

1. Product Merchandising & Development

Manage merchandising for lampshades, table/floor/pendant lighting and home dcor products. Understand trends, materials, finishes, colours and construction techniques. Develop products according to customer and market requirements.

2. Buyer / Customer Management

Serve as the primary merchandising contact for customers and buyers. Understand buyer briefs, communicate professionally, respond to queries and maintain strong long-term relationships.

3. Product Development & Sampling

Coordinate current product development, prototypes, samples and pre-production approvals. Ensure products meet customer specifications, aesthetics, functionality and commercial requirements.

4. Order Management

Manage the complete order lifecycle from enquiry/PO through development, sampling, approvals & handover to production.

5. Costing & Pricing

Prepare and review accurate product costing covering materials, components, labour, packaging and overheads. Work with management to achieve target margins and support price negotiations.

6. Production Coordination

Closely coordinate with production, planning and factory teams to ensure smooth execution of orders and timely delivery. Identify production bottlenecks and resolve issues proactively.

7. Material & Component Coordination

Coordinate with purchase and suppliers for fabrics, trims, electrical components, metals, glass, wood, ceramics, plastics, packaging and other materials required for the product range.

8. Quality Control & Compliance

Work with QA/QC to ensure products match approved samples and specifications.



For lighting products, ensure appropriate attention to electrical components, safety requirements, testing, packaging and customer-specific compliance standards.

9. Team Management

Lead, mentor and manage the merchandising team. Allocate customers/orders, establish priorities, monitor performance, conduct reviews and develop team capabilities.

10. Critical Path & Delivery Management

Establish and monitor timelines covering product development, sample approval, material procurement, production, inspection and dispatch. Ensure on-time and in-full delivery.

11. Cross-Functional Coordination

Coordinate effectively with sales, design, purchase, production, quality, logistics, finance and senior management to ensure seamless execution of customer orders.

12. Commercial & Margin Management

Monitor product costs, price changes, wastage and margins. Identify opportunities for cost optimization without compromising product quality or customer expectations.

13. Market & Trend Analysis

Track international and domestic trends in lighting, lampshades and home dcor. Identify new materials, finishes, designs and product opportunities for future collections.

14. Customer Complaint & Issue Resolution

Take ownership of buyer complaints,



quality issues, delays and product-development challenges. Coordinate corrective actions and ensure timely closure.

15. MIS & Management Reporting

Prepare regular reports on order status, sample approvals, product development, production, shipment, pending actions, delays, customer issues and team performance.

16. Process Improvement

Establish systematic merchandising processes, documentation and tracking systems to improve efficiency, reduce errors and improve delivery performance.

Preferred candidate profile

- 15+ years of relevant merchandising experience.
- Experience in lighting, lampshades, home dcor, decorative accessories or a closely related manufacturing/export company.
- Strong experience in product development and sampling.
- Experience handling international/domestic buyers and customer communication.
- Excellent written and verbal communication skills.
- Strong understanding of materials, components, finishes, production processes and product costing.
- Experience coordinating with factory, production, purchase and quality teams.
- Proven ability to lead and manage a merchandising team.
- Strong understanding of order execution and critical-path management.
- Ability to manage multiple customers and product categories simultaneously.
- Strong negotiation, analytical and problem-solving skills.
- Good knowledge of Excel, MIS and ERP systems.
- Strong ownership of on-time delivery, quality and customer satisfaction.
- Ability to work independently and make decisions under pressure.

📌 Merchandising Manager (Noida)
🏢 Associated Lighting
📍 Noida