Job Description- Dynamics 365 CRM Technical Consultant
Experience: 5-7 Years
Location:Hyderabad - Hybrid (Few days work from office)

Contract Duration: 6 Months (Extendable)

Primary Areas: Dynamics 365 Sales & Customer Service
Interview Mode- 2 round video interview

Role Overview: We are looking for a Dynamics 365 CRM Technical
Consultant with 5-7 years of hands-on experience in implementing,
customizing, configuring, and extending Microsoft Dynamics 365 CRM
solutions, primarily across Sales and Customer Service.

Key Responsibilities

- Configure and customize Dynamics 365 Sales and Customer Service.
- Develop CRM customizations using Dataverse, Power Apps, JavaScript, Plugins, Custom APIs, Workflows/Power Automate and other supported technologies.
- Design and implement CRM extensions based on business requirements.
- Develop and support integrations between Dynamics 365 and external systems using APIs, Azure services, middleware, and other integration technologies.
- Work on CRM entities, forms, views, business rules, business process flows, security roles, and configurations.
- Develop plugins, custom workflows, JavaScript and other server/client-side extensions where required.
- Analyze technical requirements and translate them into scalable Dynamics 365 solutions.
- Troubleshoot and resolve CRM customization,



integration, and performance issues.
- Participate in solution design, development, testing, deployment, and production support.
- Follow Dynamics 365 and Power Platform best practices, including solution management and ALM.

Required Skills

- 5-7 years of hands-on experience with Microsoft Dynamics 365 CRM / CE.
- Strong experience with Dynamics 365 Sales and Customer Service.
- Good knowledge of Dataverse and Power Platform.
- Solid experience in CRM configuration and customization.
- Experience with Plugins, JavaScript, Power Automate, Custom APIs and CRM extensions.
- Good understanding of REST APIs, web services, JSON/XML and system integrations.
- Experience integrating Dynamics 365 with third-party applications.
Understanding of security roles, business units, teams, field security
and CRM data model.
- Experience with solutions, environments and ALM/deployment processes.
- Good understanding of Dynamics 365 technical architecture and development best practices.

Good to Have

- Experience with Azure Functions, Azure Service Bus, Logic Apps or API Management.
- Experience with Power Apps and Power Platform.
- Knowledge of CI/CD and Azure DevOps.
- Microsoft Dynamics 365 / Power Platform certifications.

📌 Dynamics 365 CRM Technical Consultant (Hyderabad)
🏢 Tech Field
📍 Hyderabad