Industry: Real Estate / Construction
Department: Presales / Sales
Experience: 8 - 12Years
Location: (Mumbai- VidyaVihar)
Employment Type: Full-Time
Reporting To: Sales Head / Head Sales & Marketing

Preferred Female candidate

Job Summary

We are looking for an experienced and result-oriented Presales Team Leader to lead and manage the presales team for our real estate projects. The role will be responsible for lead management, team performance, lead qualification, site-visit generation, customer engagement, and coordination with the Sales team to achieve project sales targets.

Key Responsibilities

1. Team Management

- Lead, manage, and motivate a team of Presales Executives / Telecallers.
- Allocate leads to team members and ensure timely follow-up.
- Monitor individual and team performance against defined KPIs.
- Conduct daily briefings, performance reviews, and regular coaching sessions.
- Identify training and development requirements of team members.
- Ensure discipline, productivity, and adherence to company processes.

2. Lead Management

- Manage leads generated through digital marketing, portals, campaigns, referrals, walk-ins, and other sources.
- Ensure prompt response and systematic follow-up on all enquiries.
- Monitor lead ageing, lead status, and follow-up activities through CRM.
- Ensure proper qualification of leads based on budget, location preference, configuration, and purchase timeline.
- Maintain a healthy and active lead pipeline.

3. Site Visit & Sales Conversion

- Drive the team to achieve monthly targets for qualified leads and site visits.
- Coordinate with the Sales team for effective handover of qualified leads.
- Track site-visit outcomes and ensure timely follow-up.




- Analyse reasons for lost leads and develop corrective action plans.
- Support the Sales team in improving lead-to-site-visit and site-visit-to-booking conversion ratios.

4. Customer Handling

- Handle important/high-value customer enquiries and escalations.
- Ensure that customers receive accurate information regarding project specifications, pricing, payment plans, amenities, location, possession, and other relevant details.
- Maintain a high level of customer experience throughout the presales process.

5. MIS & Reporting

- Prepare and share daily, weekly, and monthly presales reports.
- Track key metrics such as:
- Leads received
- Leads contacted
- Qualified leads
- Follow-ups
- Site visits scheduled
- Site visits completed
- Booking conversions
- Source-wise performance
- Executive-wise performance

- Analyse data and provide actionable insights to the Sales Head / Management.

Candidate Profile

- Graduate in any discipline; MBA/PGDM in Sales & Marketing will be an advantage.
- 8–12years of experience in Presales/Telecalling/Inside Sales, preferably in the Real Estate industry.
- Minimum 2–3 years of experience in handling a presales team.
- Strong knowledge of residential real estate sales and customer buying behaviour.
- Excellent communication and interpersonal skills.
- Solid leadership, coaching, and team-management abilities.
- Target-oriented with strong analytical and problem-solving skills.
- Hands-on experience with CRM systems, MS Excel, and MIS reporting.
- Ability to work under pressure and achieve monthly targets.

Preferred Skills

Real Estate Presales | Team Handling | Lead Management | CRM | Telecalling | Lead Qualification | Site Visit Generation | Conversion | MIS Reporting | Customer Relationship Management | Sales Coordination | Team Motivation

📌 Presales - Team Leader (Mumbai)
🏢 Kean Construction
📍 Mumbai