22 Aug
|
Indian College of Correspondence
|
Bengaluru
22 Aug
Indian College of Correspondence
Bengaluru
Company Name: Indian College of Correspondence
Office Address: 16, PNS Layout, Subbayianiah Palyam, Kamanahalli, Bengaluru, Karnataka 560043
Job Title
Educational Counsellor / Academic Counsellor
Job Overview
Indian College of Correspondence is seeking an empathetic and target-driven Educational Counsellor to join our team in Bengaluru. In this role, you will provide comprehensive career and academic guidance to prospective students and working professionals, assisting them in selecting suitable government-recognized distance learning programs from leading approved universities across India
Key Responsibilities
• Conduct free career counselling sessions via telephone, emails, and face-to-face interactions to understand candidate requirements.
• Evaluate students' educational backgrounds, career goals, time availability, and budgets to recommend the best-fit programs.
• Manage inbound and outbound leads, addressing student queries regarding courses, fees, accreditations, and timelines.
• Guide students through the complete enrolment cycle, managing documentation,
eligibility checks, and fee payment coordination.
• Maintain accurate student interaction records and updates within the internal CRM tool.
• Meet or exceed monthly admission and conversion targets set by the organization.
Requirements and Qualifications
• Educational Level: Minimum 12th pass, though a graduation degree is highly preferred.
• Experience: Prior experience in inside sales, customer relationship management, or
education counselling is an asset, but enthusiastic freshers are welcome to apply
• Communication Skills: Fluent communication in English and local languages to properly address candidate needs.
• Competencies: Solid interpersonal, negotiation, and convincing skills with a passion for helping students resolve their educational challenges
Work Details
• Work Arrangement: Full-time, Work from Office.
• Working Hours: 9:30 AM to 6:30 PM, Monday to Saturday.
📌 Educational Counsellor (Bengaluru)
🏢 Indian College of Correspondence
📍 Bengaluru