- Achieve individual and team sales targets as assigned by the management.
- Welcome every customer professionally and provide a premium shopping experience.
- Understand customer requirements and recommend suitable jewellery products.
- Demonstrate product features, craftsmanship, quality, certifications, and pricing confidently.
- Cross-sell and up-sell products to maximize customer value.
- Convert customer inquiries into successful sales through effective communication and relationship building.
- Ensure complete customer satisfaction throughout the sales process.

2. Customer Relationship Management (CRM)

- Build and maintain long-term relationships with customers.
- Collect and update customer information accurately in the CRM/database.
- Conduct follow-up calls for pending sales, enquiries, anniversaries, birthdays, and festive occasions.
- Promote company schemes such as SIP, exchange offers, festive schemes,



and promotional campaigns.
- Encourage repeat business and customer referrals.
- Ensure products are displayed neatly and attractively as per guidelines.
- Maintain cleanliness and presentation of counters, showcases, and display trays.
- Ensure proper floor discipline and customer etiquette during customer interactions.
- Keep showcases organized throughout the day.
- Conduct daily opening and closing stock verification.
- Ensure proper handling, storage, and security of jewellery items.
- Billing & Sales Documentation
- Coordinate with the billing team to ensure accurate invoicing.

Be willing to work during weekends, public holidays, and extended business hours during festivals and special events.

📌 Jewellery Sales Associate (Nagpur)
🏢 Khandelwal Jewellers India
📍 Nagpur