Contact: HR ANURADHA - (phone hidden)

ATAIN - Hiring international and Domestic voice & Non voice - Gurugram

Location: ATAIN Solutions Pvt. Ltd.
Falcon Building, Ground Floor, Infotech Centre, 14/2 Old Delhi
Gurugram Road, Dundahera, Gurugram 122016, Haryana, India

Salary: Up to 32,000 CTC per month

Incentives: Attractive Performance-Based Incentives

Working Days: 5 Days a Week Shift: Rotational Shifts

Job Summary - We are looking for enthusiastic and customer-focused Travel Process Executives with hands-on experience in Amadeus GDS or not. The ideal candidate should have experience handling travel-related queries, reservations, ticketing, and customer support through voice processes.

Key Responsibilities

- Handle inbound and outbound customer calls related to travel bookings and inquiries.
- Manage flight reservations, ticketing, reissuance, cancellations, and refunds using Amadeus GDS.
- Assist customers with travel itineraries and fare-related information.
- Resolve customer concerns while ensuring high levels of service quality.
- Maintain accurate booking records and customer details.
- Adhere to company policies, quality standards, and process guidelines.

Required Skills





- Minimum 6 months of experience in the Travel Process.
- Amadeus GDS experience is mandatory.
- Good knowledge of flight booking, ticketing, fare rules, and itinerary management.
- Robust verbal communication and customer service skills.
- Ability to handle customer queries professionally.
- Basic computer knowledge and typing skills.
- Flexible to work in rotational shifts.

Eligibility Criteria

- Graduate freshers for Domestic and Minimum 6 months of Experience for international
- Experience in an international/domestic travel voice process preferred.
- Immediate joiners will be preferred.

Benefits

- Attractive monthly incentives.
- 5 days working for international and 6 days working for Domestic
- Growth and learning opportunities in the travel industry.

Interested candidates can contact: HR ANURADHA ((phone hidden))

Location: ATAIN Solutions Pvt. Ltd.
Falcon Building, Ground Floor, Infotech Centre, 14/2 Old Delhi
Gurugram Road, Dundahera, Gurugram 122016, Haryana, India

Apply Now and build your career in the Travel Industry!

📌 Walk-in || Mega Walk-in Drive For International & Domestic Process || HR Anuradha (Delhi)
🏢 Atain
📍 Delhi