- Make outbound calls to customers and explain company products/services.
- Handle customer queries and provide accurate information.
- Follow up with prospective and existing customers through calls.
- Generate leads and support the sales team in achieving targets.
- Maintain proper records of calls, leads, and customer interactions.
- Coordinate with the concerned team for customer requirements and follow-ups.
- Ensure professional and polite communication with customers.
- Achieve daily/weekly calling and follow-up targets.
Preferred candidate profile
- Qualification: 12th Pass / Graduate
- Good communication and interpersonal skills.
- Comfortable speaking in Hindi and basic English.
- Basic knowledge of MS Office and computer operations.
- Customer-focused with a positive attitude.
- Good convincing and follow-up skills.
- Fresher and experienced candidates can apply.
- Candidates with telecalling, customer service, sales, or NBFC experience will be preferred.
- Should be target-oriented and willing to work in a fast-paced setting.