- Key Responsibilities

- Lead Management

- Handle incoming travel inquiries from new leads via phone, email, or online platforms.
- Qualify leads by understanding client requirements, budget, and preferences.
- Convert leads into confirmed bookings through effective communication and tailored travel solutions.

- CRM Updates
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- Maintain accurate and timely updates in the CRM system.
- Track client interactions, preferences, and booking history.
- Generate reports on lead conversion, pipeline status, and customer engagement.
- Client Consultation
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- Provide personalized travel advice, including destinations, itineraries, and packages.
- Suggest upgrades, add-ons, or special experiences to enhance client satisfaction.
- Address client queries and resolve issues promptly.

? Day-to-Day Activities

- Respond to current inquiries and follow up on pending leads.
- Update CRM with client details, booking progress, and communication logs.
- Research destinations,



packages, and promotions to stay updated.
- Coordinate with airlines, hotels, and tour operators for availability and pricing.
- Prepare quotations and itineraries tailored to client needs.
- Attend team meetings to review sales targets and performance.
- Provide after-sales support, including changes, cancellations, or special requests.

? Skills & Competencies

- Sales & Negotiation – Ability to convert leads into bookings.
- Communication – Strong verbal and written skills for client interaction.
- Organization – Managing multiple bookings and deadlines.
- Tech Savvy – Proficiency in CRM systems, GDS (Global Distribution Systems), and online booking tools.
- Destination Knowledge – Awareness of global travel trends, visa rules, and cultural insights.

📌 Travel Consultant (Kolkata)
🏢 Travel Host Online
📍 Kolkata