- Job ResponsibilitiesHandle inbound and outbound calls with prospective clients regarding visa and immigration services.
- Understand clients’ requirements, qualifications, and travel or immigration goals.
- Provide accurate information about available visa categories, eligibility criteria, documentation, and procedures.
- Counsel clients regarding suitable visa options based on their profile.
- Follow up with leads and maintain regular communication with prospective clients.
- Convert qualified leads into clients by explaining services professionally and addressing queries.
- Maintain proper records of client interactions, follow-ups, and applications.
- Coordinate with the documentation and processing team for smooth case handling.
- Achieve assigned calling, follow-up, and sales targets.
- Maintain professional relationships with clients and provide excellent customer service.
- Stay updated with company services, visa procedures, and relevant immigration requirements.
- Skills RequiredExcellent communication and interpersonal skills.
- Valuable convincing and counselling abilities.
- Basic computer and CRM knowledge.
- Strong follow-up and client-handling skills.
- Target-oriented and confident personality.
- Ability to work independently as well as in a team.
- Knowledge of visa/immigration services will be an advantage.
Key ObjectiveTo generate and convert leads, counsel clients effectively, and assist them throughout the visa consultancy process while maintaining professional communication and customer satisfaction.
for more information
CONTACT US :(phone hidden)
📌 Visa Counsellor (Sahibzada Ajit Singh Nagar)
🏢 Luck Visa Overseas
📍 Sahibzada Ajit Singh Nagar
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