Job Description

- Make outbound calls to potential customers, architects, interior designers, builders, and other business prospects.
- Handle incoming enquiries from Facebook, Instagram, website, WhatsApp, Google, referrals, and other marketing channels.
- Introduce SLIDO products and explain our wardrobe sliding door and interior solutions clearly.
- Understand customer requirements such as project type, location, budget, design preference, and timeline.
- Generate and qualify leads based on customer requirements.
- Follow up regularly with interested prospects and ensure that no genuine enquiry is missed.
- Schedule showroom visits, site visits, client meetings, and appointments for the sales/design team.
- Coordinate with the Sales, Marketing, and Design teams for smooth lead handover.
- Maintain accurate customer information, call records, follow-up status, and lead updates in the CRM/lead management system.
- Send product information, catalogues, images, and basic details through WhatsApp when required.
- Handle basic customer queries and objections professionally.
- Maintain strong relationships with existing and prospective customers.
- Achieve daily and monthly calling, lead generation, appointment, and conversion targets.
- Prepare daily/weekly reports on calls, follow-ups, leads, and appointments.

Target Customers

The candidate will primarily communicate with:

- Homeowners
- Architects
- Interior Designers




- Builders & Developers
- Contractors
- Furniture & Interior Professionals
- Corporate / Commercial Clients
- Existing SLIDO customers
- Required SkillsExcellent verbal communication skills.
- Good English, Hindi and Telugu communication is preferred.
- Hindi communication will be an added advantage.
- Strong convincing and persuasion skills.
- Positive listening and customer-handling skills.
- Positive and confident personality.
- Target-oriented and self-motivated.
- Good follow-up and relationship-building skills.
- Basic knowledge of MS Office, WhatsApp, Google Sheets, and CRM software.
- Ability to learn and explain product features effectively.
- Preferred ExperienceExperience in Telecalling, Inside Sales, Telesales, Customer Relationship Management, or Lead Generation.
- Experience in interior design, home décor, furniture, real estate, construction, or building materials will be an added advantage.
- Freshers with good communication skills and a strong interest in sales are also welcome.

Key Performance Indicators (KPIs)The candidate will be evaluated based on:

- Daily outbound calls
- Qualified leads generated
- Follow-up completion
- Appointments / site visits scheduled
- Lead response time
- Lead-to-appointment conversion
- Sales team handovers
- Monthly sales contribution
- CRM/data accuracy

📌 Telecaller (Hyderabad)
🏢 SLIDO
📍 Hyderabad