*Designation:* *Apprentice Trainee/Risk Support Executive * – Cyber Fraud
*Employment Type:* Full-Time
*Shift:* Morning Rotational Shifts (9 Hours per Day)
*Weekly Off* : One Rotational Week Off
*Salary* : 18500 in hand (for 1st 6 Months)
*Job Summary*
* The Risk Management Support Executive will be responsible for monitoring, identifying, and handling cyber fraud cases to protect customers and the organization from financial and security risks.
* This role is suitable for freshers who are interested in building a career in banking operations, risk management, and fraud prevention.
* Candidates should be flexible to work from another assigned location as per operational needs
* Sometimes, based on work needs, you may be asked to work from another office location. This will be informed in advance.
*Key Responsibilities*
* Monitor customer transactions to identify suspicious or unusual activities
* Handle cyber fraud alerts generated by internal systems
* Investigate fraud cases and take appropriate action as per process guidelines
* Contact customers to verify transactions when required
* Assist in blocking or securing customer accounts to prevent financial loss
* Maintain accurate records, reports, and documentation of fraud cases
* Follow banking policies, risk guidelines, and compliance standards
* Coordinate with internal teams such as Fraud, Operations, and IT
* Ensure timely resolution of cases while maintaining high accuracy and confidentiality
* Handle outbound calls of the customers
*Key Notes:*
* Graduation Degree/ Certificate is Mandatory (Hard Copy)